Reviews

Local Reviews
for Santa Cruz, CA

California Radiant Rated 4.9 out of 5 stars based on 18 customer reviews

Map of Santa Cruz, CA

Great service




Review of California Radiant

Very professional


Map of Santa Cruz, CA

Excellent service, and on a weekend




Review of California Radiant

Eric seemed conscientious and thorough


Map of Santa Cruz, CA

Wonderful Service!




Review of California Radiant

I am delighted to have California Radiant (aka Duncan Plumbing) working on my radiant heat system as well as the older style plumbing on my property. They’ve taken the time to sort out some old messes and make everything understandable to me. And I love their annual free inspection to see if anything is needing attention before a problem crops up. They call me to schedule it in the month I’ve requested. Their service has been excellent, way above average, and I would recommend them to anyone!


Map of Santa Cruz, CA

Great Service and attention to detail.




Review of California Radiant

I get the feeling there isn’t a problem Eric can’t solve. Very informative and he goes over all options.


Map of Santa Cruz, CA

very professional




Review of California Radiant

I give the men great credit for staying with the job that late in the afternoon. I know that they were tired, but they kept working to the end. many thanks for their work done very well. AL


Map of Santa Cruz, CA

Service tankless heater




Review of California Radiant

Excellent work. While Miguel was flushing the water heater, Eric snaked a drain which was beyond original order.


Map of Santa Cruz, CA

Great service




Review of California Radiant

Great service


Map of Santa Cruz, CA

Maintenance service tankless water heater




Review of California Radiant

Great Service, Awesome Price!


Map of Santa Cruz, CA

Great Service, Awesome Price!




Review of California Radiant


Map of Santa Cruz, CA

Good service but overpriced




Review of California Radiant

The technician was friendly and did a good job, but the pricing was out of whack. When I initially scheduled the service, I asked the receptionist what a ball park charge would be for new thermostat and ball valve replacement. I was told on the phone that there was no charge to come out and diagnose so when I saw a huge diagnostic fee on my bill, I was a little taken aback. Then it wasn’t applied to the actual service charge which is just weird. Also, I didn’t like being coerced into purchasing the “Home Care” plan as I was told it would cost $59 and if I didn’t purchase the plan, my service fee would increase by $140. All told, the service was good, the charge was exhorbitant- originally over 1K for zone ball valve repair and thermostat replacement. I did speak with customer service, who was very nice, and she credited the diagnostic fee back to me, but I still feel like $824 for 2 hours of this type of work was a steep. Average costs appear to be in the $400-500 range which is what I was expecting.


Eric S.

Eric S.

Found a leak in the crawlspace and provided cost for repair l

Near Graham Hill Rd, Santa Cruz, CA 95060
Santa Cruz, CA - Found a leak in the crawlspace and provided cost for repair l
Eric S.

Eric S.

Cleared plugged main sewer line.

Near Kenny Ct, Santa Cruz, CA 95065
Santa Cruz, CA - Cleared plugged main sewer line.
Eric S.

Eric S.

Repaired 2” underground sprinkler line.

Near Freya Pl, Santa Cruz, CA 95062
Santa Cruz, CA - Repaired 2” underground sprinkler line.
Eric S.

Eric S.

Toilet leak investigation.

Near 38th Ave, Santa Cruz, CA 95062
Santa Cruz, CA - Toilet leak investigation.
Eric S.

Eric S.

Repaired a leak in a wall behind a toilet.

Near Palo Verde Terrace, Santa Cruz, CA 95060
Santa Cruz, CA - Repaired a leak in a wall behind a toilet.
Eric S.

Eric S.

Performed tankless water heater diagnostic service..

Near Laurent St, Santa Cruz, CA 95060
Santa Cruz, CA - Performed tankless water heater diagnostic service..
Eric S.

Eric S.

Inspected a failed air handler heat exchanger.

Near Meder St, Santa Cruz, CA 95060
Santa Cruz, CA - Inspected a failed air handler heat exchanger.
Eric S.

Eric S.

Provided estimate to replace two manifolds for a radiant heating system.

Near James St, Santa Cruz, CA 95062
Santa Cruz, CA - Provided estimate to replace two manifolds for a radiant heating system.
Eric S.

Eric S.

Replaced thermocouple for water heater.

Near Trevethan Ave, Santa Cruz, CA 95062
Santa Cruz, CA - Replaced thermocouple for water heater.
Eric S.

Eric S.

Repaired leak on broken kitchen drain.

Near Western Dr, Santa Cruz, CA 95060
Santa Cruz, CA - Repaired leak on broken kitchen drain.

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1245 Thompson Ave., Santa Cruz, CA 95062
License Number: 784642

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