Reviews

Local Reviews
for Santa Cruz, CA

California Radiant Rated 4.9 out of 5 stars based on 16 customer reviews

Map of Santa Cruz, CA

Wonderful Service!




Review of California Radiant

I am delighted to have California Radiant (aka Duncan Plumbing) working on my radiant heat system as well as the older style plumbing on my property. They’ve taken the time to sort out some old messes and make everything understandable to me. And I love their annual free inspection to see if anything is needing attention before a problem crops up. They call me to schedule it in the month I’ve requested. Their service has been excellent, way above average, and I would recommend them to anyone!


Map of Santa Cruz, CA

Great Service and attention to detail.




Review of California Radiant

I get the feeling there isn’t a problem Eric can’t solve. Very informative and he goes over all options.


Map of Santa Cruz, CA

very professional




Review of California Radiant

I give the men great credit for staying with the job that late in the afternoon. I know that they were tired, but they kept working to the end. many thanks for their work done very well. AL


Map of Santa Cruz, CA

Service tankless heater




Review of California Radiant

Excellent work. While Miguel was flushing the water heater, Eric snaked a drain which was beyond original order.


Map of Santa Cruz, CA

Great service




Review of California Radiant

Great service


Map of Santa Cruz, CA

Maintenance service tankless water heater




Review of California Radiant

Great Service, Awesome Price!


Map of Santa Cruz, CA

Great Service, Awesome Price!




Review of California Radiant


Map of Santa Cruz, CA

Good service but overpriced




Review of California Radiant

The technician was friendly and did a good job, but the pricing was out of whack. When I initially scheduled the service, I asked the receptionist what a ball park charge would be for new thermostat and ball valve replacement. I was told on the phone that there was no charge to come out and diagnose so when I saw a huge diagnostic fee on my bill, I was a little taken aback. Then it wasn’t applied to the actual service charge which is just weird. Also, I didn’t like being coerced into purchasing the “Home Care” plan as I was told it would cost $59 and if I didn’t purchase the plan, my service fee would increase by $140. All told, the service was good, the charge was exhorbitant- originally over 1K for zone ball valve repair and thermostat replacement. I did speak with customer service, who was very nice, and she credited the diagnostic fee back to me, but I still feel like $824 for 2 hours of this type of work was a steep. Average costs appear to be in the $400-500 range which is what I was expecting.


Map of Santa Cruz, CA

Knowledgeable and honest service




Review of California Radiant

Eric demonstrated an excellent understanding of our complicated radiant heating system and was able to determine the needed repairs. We were so happy when he informed us that the actual cost when he got into the work was far less than the bid price. We believe that is the mark of an honest technician and company. Now we have a comfortably warm home as the warm floors supply pleasant heat to all the rooms. We would not hesitate to recommend this company to anyone who has a radiant heating system that is in need of repair. They are competent, reliable and honest.


Map of Santa Cruz, CA

Reliable service




Review of California Radiant

On time, fast and efficient.


Eric S.

Eric S.

Cleared a plugged toilet.

Near Reposa Ave, Santa Cruz, CA 95062
Santa Cruz, CA - Cleared a plugged toilet.
Eric S.

Eric S.

Replaced shutoff valve and pressure regulator.

Near Harbor Dr, Santa Cruz, CA 95062
Santa Cruz, CA - Replaced shutoff valve and pressure regulator.
Eric S.

Eric S.

Connect new pressure tank to existing water line, service solar and domestic water heater

Near Pine Flat Rd, Santa Cruz, CA 95060
Eric S.

Eric S.

Unclogged a toilet

Near Rincon Ct, Santa Cruz, CA 95060
Eric S.

Eric S.

Cleared sewer line.

Near CA-17, Santa Cruz, CA 95060
Santa Cruz, CA - Cleared sewer line.
Eric S.

Eric S.

Repaired leaking shower.

Near Halterman Ave, Santa Cruz, CA 95062
Santa Cruz, CA - Repaired leaking shower.
Eric S.

Eric S.

Provided a solution to repair a broken water service shutoff valve and pressure regulator.

Near Harbor Dr, Santa Cruz, CA 95062
Santa Cruz, CA - Provided a solution to repair a broken water service shutoff valve and pressure regulator.
Eric S.

Eric S.

Repaired and old American Standard aqua seal two handled shower valve.

Near Pelton Ave, Santa Cruz, CA 95060
Santa Cruz, CA - Repaired and old American Standard aqua seal two handled shower valve.
Eric S.

Eric S.

Repaired leaking shower valve.

Near Natural Bridges Dr, Santa Cruz, CA 95060
Santa Cruz, CA - Repaired leaking shower valve.
Eric S.

Eric S.

Provided an estimate to repair a heating system and to clear a plugged drain.

Near Delaware Ave, Santa Cruz, CA 95060
Santa Cruz, CA - Provided an estimate to repair a heating system and to clear a plugged drain.

Serving Santa Cruz and the Surrounding Areas

Do we serve your area?

The Most Experienced Service Technicians in the Industry

Here’s What Our Clients Say

rpa
iapmo
qsc
phcc
Please enter a valid email address.
Something went wrong. Please check your entries and try again.
logo

1245 Thompson Ave., Santa Cruz, CA 95062
License Number: 784642

Financing Available by:

greensky